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Patient Participation Group

We are currently recruiting new members to join our group.  If you would like to attend the group meetings, please inform a member of the reception team.

The Patient Participation Group meet every six weeks. The next meeting will be held on Tuesday 9th January 2018 at 4pm.

Patient participation can benefit both patients and practices. Having a PPG creates a connection between the practice and its patients; allowing open, constructive discussion and analysis of service provision and offering an alternative perspective on many of the topics relevant to general practice.

PPGs can give you an involvement with your practice and could give you a say in the workings of the Care Trust. These are some examples of what the group could be expected to be involved with:

  • consult and plan with patients whenever possible on the facilities and provision of services
  • bring a sense of partnership between practice staff and patients
  • give practice staff and patients the opportunity to discuss topics of mutual interest
  • allow patients to make positive suggestions about the practice and their own healthcare
  • develop self-help projects to meet the needs of fellow patients
  • act as a representative group that can be called upon to influence the local provision of health and social care.

If you think you would like to be part of our Group and be able to influence the future of your healthcare provision or would like more information about our PPG, please join us at our meetings held every 6 weeks.

How Do I Get Involved?

Simply ask a receptionist by calling on 01472 697257 or emailing nel.b81015@nhs.net.

How Much Time Do I Have To Give?

The simple answer is as much as you would like to. Some members just come to the meetings that are held monthly whilst others spend time in the surgery talking to patients. It is up to you.

Is My Opinion Valued?

Yes, without doubt. The Patient Group has direct access to raise concerns with the management of the Practice, a Doctor and a Nurse Practitioner also attend the meetings. The Practice is fully committed in listening to patients views.

What Has The Group Achieved?

The group was at the forefront of discussing the development of the new appointment system and has since suggested modifications which have been actioned. This is just one positive contribution the Group has made.  Others in recent months have included the Surgery's new telephone system and the current internal renovations within the waiting areas.

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