Managing your health online

Please use the link opposite for non-urgent requests only. Response will be made within 48 working hours (except weekends and bank holidays).

The requests will be check for arrival between 8 am and 1.30 pm Monday to Friday.  Requests sent after 1.30pm will be counted from the next day 8am.  

Please ensure the form is completed accurately and follow guidance should you be re directed to seek alternative help.

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account/App or SystmOnline. You can access them using their websites or apps.

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

To set up SystmOnline for the first time:

• visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to SystmOnline or use the app to register