Praise from a website user
Thank you once again for your prompt attention to our medical needs, please keep up the good work especially in these trying times you are all very much appreciated.....thank you!....and i do note this goes against the tied of negativity that can be aimed at the NHS
J. P. Humphrays
Praise from a website user
i came for my flu shot on Saturday 3rd October 2020 and was very very impressed with the very efficient way you had it organised this year. Heaps of praise on all members of staff ,other people i know who attend the surgery have said the same to me.
Please can you do it this way in years to come . I have been a member of this surgery since i was born. 72yrs
WELL DONE TO ALL STAFF.
My mother and I came to the surgery for our flu vaccines on Saturday. The service was amazing. On realising my parents were getting my wheelchair out of the car, the lady at the door asked if I would like someone to come to the car to give me my vaccine. This made a world of difference as my breathing is always affected when moving from one atmosphere to another. Thank you very much for your thoughtfulness. Unfortunately I do not have the names of either lady.
I have to say, that yet again, I have received excellent care from the nursing Team who have continued to take good care of me for years. A special mention to Adam, Maxine, Emma and the most comforting voice on the end of the phone with 'the results', Janice. The professionals I see, always make me feel comfortable and I feel like they care (though they see 100's of patients hence it is so hard not to be jaded, especially in these exceptional times) I cannot thank them enough for their kindness and for all they do in their daily work, which is exemplary at all times. Thank you all.
I would just like to bring to your attention the first class service which I have recently received from both the receptionist and the Doctor at Clee Medical Centre regarding my recent and ongoing medical problem. I telephoned the Centre on Friday 4/08/17 and spoke with the receptionist requesting to see a Doctor, and I found the lady in question to be very courteous, professional, and helpful, asking me to "come into the Centre" on that afternoon "to see Mr Doctor Ravin Munjal". Doctor Munjal examined me, prescribed medication and requested tests which included a fasting blood test that was carried out at very short notice, some 3 days later on Monday 7/08/17 by a very friendly and knowledgeable male nurse. And now after only 7 days I have been diagnosed with Helicobacter, and although the symptoms are very uncomfortable and unpleasant, the very quick service and diagnosis i received has greatly put my mind at rest, and I am so grateful for that. I have been informed that I still need a second blood test but I am now on the required medication to hopefully combat this illness, so it only leaves me to say Thank you to everyone at the Centre who has been there for me over these past 7 days.
Mr Stephen Sparkes
A quick note to say thank you very much to Tracey at reception and Nurse Jess for great service for fitting me to dress a weeping wound. Please pass on my sincere appreciation for their care and flexibility. It is reassuring to note this professional service.
Many thanks. Have a great weekend.